Add a product by hand

Create one product in the admin, then add its photos.

For one or two products, the form is quicker than a spreadsheet. For a whole catalogue, use Import products and photos.

1. Open Products in the admin and press Add product.
2. Fill in SKU, Name and Price. The price is per unit, before any customer discount.
3. Choose a Category if you want one, or create one on the spot with New category and Add category.
4. Set the Case pack (customers order in multiples of it) and the Opening stock, which is recorded as the first movement in the stock log.
5. Press Create product.
6. Add the photos. They are available once the product is saved, because they need a product to belong to.

Other fields

• Description is optional and appears on the product page.
• Stock badge lets you force In stock, Low stock or Out of stock, or leave it to be worked out from the count.
• Active: an inactive product stays in the back office and leaves the catalogue.
• New puts the New badge on the product and lists it under the New arrivals filter in the catalogue.
• Packing and logistics (length, width, height, weight, inner pack, master box, EAN / barcode), Video link and Custom attributes are all optional. The barcode check digit is verified.
• For tax and price rules, see Prices and discounts.

The New badge

• Products you add carry the New badge for a number of days, without you ticking anything. In Settings, on the General tab, in the Prices and stock card, the option New for N days after adding sets that number, and when it is off only the products you tick carry the badge.
• The option Show new arrivals first makes new products open your catalogue.
• Customers see the New badge on the product and can filter the catalogue with New arrivals.

Photos

• A product holds up to 4 photos. The first one is what the catalogue shows. Drag them to reorder.
• Each photo can be up to 15 MB. It is resized to 1600px, converted to WebP and given a thumbnail, and the file you upload is not kept.
• The upload accepts image files. If the file is not a readable image, it is refused with the message That file is not an image the shop can read.
• To attach many photos at once by filename (ABC-123.jpg goes to SKU ABC-123), use the Photos screen.